Refund Policy
We want you to be completely satisfied with your purchase. If you’ve purchased a physical book (e.g., hardcover or paperback), you are eligible for a refund or exchange under the following conditions:
- The request is made within 14 days from the date of delivery.
- The book must be returned in new, unused condition (unopened, undamaged, and with original packaging, if applicable).
To request a refund or exchange:
- Contact us at drvgolay@gmail.com with your order details and the reason for the return.
- We will provide instructions for returning the book to the designated address.
Please note, the customer is responsible for return shipping costs, unless the item is defective or incorrect.
Damaged or Defective Books
If your physical book arrives damaged or defective, please contact us within 7 days of receiving the item. We will replace it at no extra charge or offer a full refund, depending on your preference.
How to Contact Us
For any questions or concerns regarding our refund policy or if you need assistance with your order, please reach out to us at:
Email: drvgolay@gmail.com
Phone : 9547265544
We are committed to providing the best customer experience possible and will work with you to resolve any issues promptly.