Effective Date: 25th Nov 2024

www.vishalgolayscribbler.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place orders, or interact with our services. By using our website and purchasing our books, you agree to the terms of this policy.

1. Information We Collect

When you visit our website, create an account, or make a purchase, we may collect the following types of information:

• Personal Information:
  This includes your name, email address, phone number, billing and shipping addresses, and payment information (credit/debit card details, PayPal, etc.).
  
  
• Transaction Data:
  This includes information related to your purchases, such as order history, items purchased, and payment details.
  
  
• Technical Data:
  This includes IP addresses, browser type, device information, and usage data such as pages viewed, links clicked, and time spent on our website. This data helps us improve the functionality and security of our website.
  
  
• Cookies and Tracking Technologies:
  We use cookies, pixels, and other tracking technologies to enhance user experience, track your browsing behavior, and personalize content. You can manage cookie preferences through your browser settings.
  
  

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Process Orders and Deliver Services:
  To fulfill your book orders, process payments, and ship products to the correct address.
  
  
• To Improve Your Shopping Experience:
  To personalize content, recommend books, and offer promotions based on your interests and browsing history.
  
  
• Customer Support and Communication:
  To provide customer service, respond to inquiries, and address any issues with orders, products, or services.
  
  
• Marketing and Promotions:
  To send you newsletters, offers, and updates related to our books and services. You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.
  
  
• Website Analytics and Improvements:
  To analyze website performance and user behavior, helping us improve the user experience and optimize our site.
  
  

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to safeguard your data, including:

• Encryption:
  Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
  
  
• Access Controls:
  Only authorized personnel have access to your personal information, and we ensure that any third-party services we use also maintain appropriate security practices.
  
  
• Secure Payment Processing:
  We use reputable third-party payment processors (such as [Name of Payment Processor]) to handle all payment transactions securely.
  
  

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers:
  We may share your data with trusted third-party vendors who assist us in operating our website, processing payments, delivering products, and managing marketing campaigns. These providers are obligated to keep your information confidential.
  
  
• Legal Requirements:
  We may disclose your personal information when required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
  
  
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  
  

5. Your Rights and Choices

You have the right to:

• Access Your Data:
  Request a copy of the personal information we hold about you.
  
  
• Update or Correct Information:
  Request corrections to any inaccurate or incomplete personal information.
  
  
• Delete Your Data:
  Request the deletion of your personal information, subject to any legal or contractual obligations.
  
  
• Opt-Out of Marketing:
  You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  
  
• Cookie Preferences:
  You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your user experience on our website.
  
  

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

7. Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting a notice on our website or by contacting you directly. The “Effective Date” at the top of this page indicates when this policy was last revised.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: drvgolay@gmail.com
Phone: 9547265544
Address: Gangtok Municipal Corporation, Tadong, Near Balika Niketan, Samdur, East Sikkim,
Sikkim – 737102

We are committed to protecting your privacy and ensuring that your shopping experience is safe and secure.